Microsoft 365 Managed Services
The Microsoft 365 (formerly Office 365) suite of services provides users with a rich set of collaboration tools and business applications that fit the needs of most organizations perfectly, however, the environment must be managed to ensure the best value and security. This is where Ondemand Cloud can help.
We can provide a flexible approach for managing your Microsoft 365 environment with a choice of enterprise-class support and management packages to fulfil a range of support level and budget requirements.
- The Microsoft 365 environment has more than 20 apps and services that require expertise and deep technical knowledge. This can be complicated to understand and difficult to roll-out. In addition, the updating of features and apps requires careful planning
- Microsoft 365 is constantly evolving to become a suite of linked products. As a result of this, the relationship between each product needs to be considered at all times
- Optimizing apps is core to the security of your end-users and devices
- Keeping users safe requires specialist security expertise combined with proactive activities to reduce security threats
- Security updates and antivirus management activities are critical but often forgotten
- Microsoft 365 has complex and extensive License bundles with features often left unused. Users may need help in understanding licensing options in order to better control and optimize cost
- Expert advice on how best to use Microsoft 365 and its features will help drive adoption and gain benefit from investments
Ondemand ManageWise Essentials
For customers who have in-house resources yet require access to skilled technical resource for ad-hoc assistance
Ondemand ManageWise Essentials Plus
For customers who need access to skilled technical resource for ad-hoc assistance and regular guidance with regard to the Microsoft 365 configuration
Ondemand ManageWise Enterprise Plus
For customers who would like to outsource the management of their Microsoft 365 services, transferring full responsibility for configuration and security to Ondemand Cloud.
Incident Resolution (Fix) & Request Implementation SLA
